Customer feedback

This will be at least the seventh kimono we have ordered from you if not the eighth. The whole family has one. My husband's current one has literally worn out through constant wear. He is known for his kimonos! Mrs D.D. of Herts

I just love the navy crane kimono which arrived this morning. I did not expect it to come so quickly. Thank you very much. Mrs L.P. of Wiltshire

Fantastic service and a beautiful product [Ribbon Melody ladies' cotton kimono], thank you. Mrs D.R. of Berkshire

Very good quality, well worth the money. I was so impressed with this nightdress [Martha] that I immediately ordered another one. It is the finest beautiful cotton lawn, very comfortable, well finished and beautifully made. It will fit easily anyone from size 10 to size 18, but for the latter it might be a bit tight around the shoulders. I am into fabrics, and make things myself. I couldn't have done better. C.A.C. - verified Amazon review

Fantastic service, received in less than 24 hours... Wife loves it and is very pleased with the quality. Mr D.F. of Daventry

I have been buying silk kimonos from you for many years and I would like to take the opportunity, having just ordered again, to thank you for your excellent service and superb products. We must have a complete set of your kimonos by now and they always add a little bit of luxury to the evening. I would particularly recommend your gift box service to other husbands out there, well worth opting for and leagues ahead of what I could manage. Thanks again and I'll be back at Christmas. Jon F of Worcestershire

Many thanks for dealing with this so expeditiously. This [Shadow Crane ladies kimono in cotton] is the 5th kimono I have ordered from your company, and I think your reputation for excellent Customer Services is well deserved! Dr C.H. of Oxford

This is not the first time I have purchased from this company. Two years ago I purchased two nightdresses the same as this [Abigail nightdress in Ivory]. They are great, cool and comfortable. They are still going strong but I just decided to treat myself to another. Will always shop here. Mrs P.C. of Preston

...[Lady Willow ladies' cotton kimono] more than delighted the recipient... Beautiful pattern, beautifully made." Ms E.M. of Yorkshire

Thank you for the [Ribbon Melody ladies' cotton kimono], I am delighted with it, also the excellent service. I have shortened it and am wearing it as I am replying to you. Mrs J.H. of Leicester

Got a honeymoon couple in my property this weekend... love the kimonos [ladies' cotton kimono Flower Bird in Blue and men's Twilight Arrows kimono], great design and quality. Great service! Mrs E.H. of Glasgow

I have been most impressed with the items and service we have had from you in the past... you have proven yourself to be an honest and reliable company... The two kaftans I ordered to wear in hospital came by return of post and were much admired by staff and other patients on the ward. The kaftans did a lot to cheer me up as they were so pretty. Mrs C. Paterson of Lincs

Dear Martyn, I placed an order for a cotton kimono [ladies Flower Bird kimono, Blue] to be sent as a gift to my daughter-in-law... Thanks for all your help - I shall be in touch for one for me - delighted to have found you. Mrs C. L-J of London

This Crane Swirl silk kimono is absolutely gorgeous; true to description...100% silk and colour is just so gorgeous...Blue is a bit darker than in picture and just so beautiful. Just as described and more! Great Christmas prezzie for myself. Very recommended!  Miss N.A.

My daughter was absolutely delighted with her kimono. Mrs P.C. of Sevenoaks

I am extremely happy with my purchases and will recommend your company to everyone.  Mrs J. A-R of Colchester

First class service, first class item. Very pleased with the kimono. Mr S.D. of Milton Keynes

My beautiful Drifting Cherry kimono has arrived and I am delighted. It will take pride of place in my ever growing collection. Mrs M.T. of Argyll

Thank you very much for the safe delivery of a beautiful kimono. Mr R.B. of South Wales

I would like to congratulate you on your service, which has been extremely prompt and professional. Mr D.A.T. of Bournemouth

I am delighted with my ‘Bronwyn’ nightdress, which arrived this morning. I would like to place another order today. Mrs W. of Leicestershire

Thank you for sending the kimono in time for Christmas. My wife is extremely happy with it. It fits very well and she loves the design. Mr S.D. of Surrey

You have been very helpful in getting the kimono here on time.
You are one of the most helpful internet ordering companies I have
used, so thanks.
Mr D.L. of Leeds

Thank you very much, you have saved my life. Mr D.W. of London

The quality of the kimono fabric and the designs is even better than indicated in your catalogue. H. and E. Eriksson of Sweden

How refreshing to have someone actually communicate on an e-order and take the time to explain what's happening. You could give many an organisation a few tips in customer care. Mrs S.L. of London

I just had to email you to say how very pleased my wife was with the kimono I purchased from you. She felt that it was the best gift she received at Christmas. Mr I.J. of Gloucestershire

Kimono received and wonderful. Thank you kindly for the special effort you went to for me. Mr A.P. of Cardiff

The [Mystic Blossom ladies' cotton kimono] is just beautiful. Colour true to that shown on the web and of a wonderful flowing cotton. Surpassed my expectations!  Ms S.K., Italy

Very pleased - my kimono's absolutely gorgeous. Mr P.T. of Manchester

It's a beautiful kimono, I'm sure my wife will love it - thanks for all your help. Mr P.P. of London

My son's kimono arrived in time, and he is thrilled with it. Many thanks for your excellent service. Mrs J.R. of Exeter

Thank you very much for your prompt service. I shall certainly order from you again. Ms C.C. of Bromley

I will very definitely be recommending your services to all of my friends and colleagues! Mr S.F. of London

[Fountain Spray] kimono just arrived - my husband is delighted! Quality, service and packing excellent. Mrs M.M. of Conwy

My Fire Dragon kimono is absolutely beautiful. Thanks ever so much. Mrs P-F of Norfolk

Really gorgeous item and professional service, very pleased indeed. Mrs M.B. of Hertfordshire

[The kimono] is very beautiful and looks great. Thank you for ensuring it arrived in time. Mrs C-J of Cornwall

My wife was absolutely delighted with her kimono. Mr L.H. of Surrey

I received my [Shadow Crane cotton kimono in Red] today, it is incredibly beautiful!! I am very pleased with it, thank you. Miss S.T. of Lancashire

The nightdresses are beautiful and I am so pleased to have discovered your company.  Mrs J.H. of Nantwich

How very impressed I've been with you and your company's level of customer care. It's getting rarer and rarer these days to find people willing to go the extra mile and offer a friendly and efficient service. Mrs V.S. of Surrey

I just wanted to thank you for your exceptional service. I am truly impressed and pleased and look forward to dealing with your company again. It was a pleasure. Mr E.A. of Kuwait

I shall look forward to doing business with you in the future and will be happy to recommend your company to anybody. Dr T.W. of Newcastle

I am so thrilled with the nightdress, I wish I had found your site earlier.
The detailing, the volume of material used, the fineness of the fabric -
it's delightful.
Mrs S.K. of Shropshire

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